Meditech Expanse Operational SME

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Meditech Expanse Operational SME with Parallon you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

Travel & Location Requirements: Ability to travel 75% of the time for site assessments and go-lives. Candidates must reside within 160 miles of an HCA Healthcare hospital.

As the Meditech Expanse Operational SME (Subject Matter Expert), you will serve as a critical leadership liaison for Parallon during high-impact facility installations and upgrades. In this role, you will be the primary authority on Acute Patient Access workflows, specifically driving standardization for registration, scheduling, and insurance verification processes.

You will leverage your background in hospital operations to identify productivity enhancements and cost-reduction opportunities while ensuring compliance with HITECH and Meaningful Use regulations. This position requires a professional with a "consultant mindset" who can lead site assessments, support onsite go-live events, and manage relationships between Corporate leadership, IT&S, and facility-based personnel.

What you will do in this role:

• Work with Parallon BPG Corporate leadership, SSC Leadership during system installations and upgrades related to scheduling and registration processes to ensure that SSC operations are efficient and cost effective
• Communicate project status to Parallon BPG and SSC leadership
• Drive decision making for application and service specific decisions pertaining to process, implementation, and design while working in collaboration with all appropriate stakeholders
• Participate in various testing cycles (functional, unit, integrated, parallel, end-to-end, regression testing and user acceptance testing)
• Collaborate with the Education Team in the design and development of role-based training programs to support the workflows to be implemented
• Evaluate end-users on proper use of the application and support end-users onsite during go-live events
• Monitor performance indicators to identify areas of risk and opportunity, provide support to facility and SSC throughout system transition
• Develop best practice documentation and implementation plans
• Contribute to development and maintenance of PTAC processes and align with SSC business and budget requirements, including process design and standardization
• Actively communicate with division, facility and corporate stakeholders in managing system installations and upgrades
• Create, administer and maintain management reports reflecting accuracy and timeliness of PTAC processes
• Contribute to training and education materials for use in facility and SSC training
• Plan, coordinate and hold meetings with key stakeholders to ensure optimal performance across all key PTAC interfacing processes throughout the implementation/upgrade

What qualifications you will need:

• B.S. in Business Administration or equivalent work experience.
• 5+ years of experience in financial, operational and system processes related to A/R Management.
• Scheduling, and/or Patient Access Registration experience required

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Meditech Expanse Operational SME opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.